Last updated: 01 Nov 2025

Mercatino (“we”, “us”, “our”) operates the website mercatino.se and provides e-commerce services for Italian food products. We care about your privacy and comply with the EU General Data Protection Regulation (GDPR).

Information We Collect

We may collect the following information when you use our website or make a purchase:

• Name, email address, phone number

• Delivery address

• Order details and purchase history

• Payment confirmation information (we do not store card details)

• Optional social login data (from platforms such as Facebook or Google)

• Cookies and website analytics data

How We Use Your Information

We use personal data to:

• Process and deliver your orders

• Provide customer support

• Manage your account and loyalty points

• Send marketing communications when you have given consent

• Improve our website and services

• Prevent fraud and ensure security

Legal Basis for Processing

We process your data based on:

• Contract (to fulfil your order)

• Legitimate interest (website performance and security)

• Consent (marketing communications)

Sharing of Data

We share your data only with trusted service providers who help us operate our business, such as:

• Payment processors

• Delivery and logistics partners

• Marketing and communication tools

• Zoho Commerce and other service platforms we use

We do not sell your data to third parties.

Your Rights

You may request at any time:

• Access to your data

• Correction of incorrect data

• Deletion of your data

• Restriction of processing

• Data portability

To exercise these rights, email us at privacy.policy@mercatino.se.

Data Retention

We retain personal data only as long as necessary for operational, legal, and tax requirements in Sweden.
Order data required by Swedish bookkeeping laws cannot be deleted immediately but will be anonymized as soon as legally allowed.

Contact

If you have questions about this policy or how we handle your data, contact us at privacy.policy@mercatino.se